Tax Refund

Get Your Tax Refund!

Now your visit to Indonesia can be more enjoyable. The Indonesian government has provided a facility for a tax refund if your purchase goods in any shop (retailer) with the "Tax Refund for Tourists" logo. Please feel free to visit any Indonesian shop (retailer) with the "Tax Refund for Tourists" logo and enjoy your shopping time.

What is "the Tax Refund for Tourist"?

Tax Refund for Tourists is a facility given by the Indonesian government which allows tourist (foreign passport holders) to claim back Value Added Tax (VAT) on goods purchased in any store registered as a "Tax Refund for Tourists" participant.

Who is eligible for a Tax Refunds Scheme?

Any foregin passport holder who is not an Indonesia citizen or not a Permanent Resident of Indonesia, who lives or stays in Indonesia no longer than 60 days upon her/his arrival

How to claim the Tax Refund?

ACCOMPANIED BAGGAGE (GOODS) To be eligible for the Tax refund:

  1. goods must be purchased from shop with “Tax Refund for Tourists" logo across Indonesia by showing your passport, and you must have a valid tax invoice (a tax invoice attached with one payment receipt) from the shop.
  2. minimum Tax payment is Rp50.000 (fifty thousand rupiah) per transaction and the sum of tax from several receipt should comply a minimum of Rp 500.000 (five hundred thousand rupiah).
  3. goods are purchased within 1 (one) month before departing Indonesia.
  4. goods must be carried out of Indonesia as accompanied baggage within 1 (one) month of the date of purchase.

Tax Refund Workflow

TAX REFUND PAYMENT OPTIONS

Tax refund can be given in cash or transfer:

A. By cash in Indonesia Rupiah (IDR) currency.

Tax refund is given in cash only if the amount does not exceed Rp5.000.000 (five million rupiah);

B. By transfer to your bank account:

When the amount of Tax refund exceed Rp5.000.000 (five million rupiah), the refund will be made by transfer. The passenger should provide bank account number; account name, address, bank routing number, designated bank for transfer and requested currency for the Tax refund. The transfer will be done within one month of receipt of application for Tax refund.

CLAIM PROCEDURE

The Tax refund can only be claimed at the airport on the date of your departure and you must follow these steps:

Claim Tax Refund at counter

  1. Submit the original valid tax invoice (a tax invoice attached with one payment receipt) to the Directorate General of Taxes (DGT) officer in the Tax Refund counter. This valid tax invoice also serves as an application for Tax Refund to the DGT;
  2. Show passport, boarding pass and the purchased goods as accompanied baggage;
  3. Receive Tax refund by cash or transfer to your bank account.

When can I get my Tax Refund?

Your Tax refund will be refunded in cash on the date of departure at Tax Refund counters before departing Indonesia or within 1 (one) month if you requested payment by transfer.

Where are the Tax Refund counters located?

Tax Refund counters are located in selected Indonesian international airports.

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